1. Introduction
At Apartify ("we", "us", or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile application.
Please read this privacy policy carefully. By accessing or using our Platform, you acknowledge that you have read and understood this policy and agree to its terms. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
2. Information We Collect
We collect information from you when you register on our Platform, place an order, subscribe to our newsletter, fill out a form, or interact with us in any other way. The types of information we collect include:
2.1 Personal Information
- Registration Data: Name, email address, and phone number provided during sign-up
- Profile Information: City, occupation, lifestyle preferences, age, gender, and other details you choose to add
- Verification Documents: Aadhaar card images, government IDs, and profile photos for identity verification
2.2 Property & Listing Data
- Property Details: Address, rent/price, property type, BHK, floor, furnishing status, square footage, and descriptions
- Media: Property photos and other multimedia content you upload
- Preferences: Flatmate preferences including gender, occupation, and lifestyle requirements
2.3 Technical & Usage Data
- Device Information: Browser type, IP address, operating system, device identifiers
- Usage Analytics: Pages visited, search queries, saved/bookmarked listings, clicks, and interactions
- Location Data: Approximate location derived from IP address or city preferences
3. How We Use Your Information
We use the information we collect for the following legitimate business purposes:
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:
Encryption
All data transmitted via SSL/TLS encryption
Password Hashing
Credentials secured with bcrypt
Access Control
JWT-based authentication
Secure Storage
Sensitive data stored with encryption
Regular Audits
Ongoing security reviews
Limited Access
Need-to-know basis only
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Under applicable data protection laws, you have the following rights regarding your personal information:
- 1AccessRequest a copy of your personal data
- 2CorrectionUpdate or correct inaccurate information
- 3DeletionRequest removal of your account and data
- 4RestrictionLimit processing of your information
How to exercise your rights: To exercise any of these rights, please contact us at support@apartify.in. We will respond to your request within 30 days as required by law.
6. Data Retention
We retain your personal information only for as long as necessary to provide our services, fulfill legal obligations, and protect our rights and the rights of others:
- Active Accounts: Data is retained for the duration your account is active
- Legal Compliance: Certain data may be retained longer to comply with tax, legal, or regulatory requirements
- Dispute Resolution: Information may be kept to resolve disputes and enforce agreements
When you request account deletion, we will delete your personal data within a reasonable timeframe, except for data we are legally required to retain.
7. Third-Party Services
We use trusted third-party service providers to help operate our Platform. These providers may have access to your information to perform their functions and are obligated to protect your data:
| Service | Purpose |
|---|---|
| Razorpay | Payment processing for paid listing plans |
| Firebase Cloud Messaging | Push notifications for messages and updates |
| Supabase | Database hosting and storage |
Each third-party service processes your information according to their own privacy policies. We encourage you to review their policies to understand how they handle your data.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify users of any material changes by updating the "Last updated" date and posting the new policy on this page.
Your continued use of our Platform after such modifications constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: support@apartify.in